Tax time is over, but it’s never far from the mind.
Aaron Ortner, 32, of Norwalk, and his wife, Lori, 31, opened Liberty Tax in January.
Their personal taxation agency preparestaxreturnsforsmallbusinesses and private citizens.
Located at 110 Whittlesey Ave. in Norwalk, Liberty Tax is a local franchise of the national corporation, which has 2,400 offices between the United States and Canada.
Ortner says superior customer service is what separates Liberty Tax from the competition.
“Some businesses don’t want you to bring your kids in because they feel it’s distracting,” Ortner said. “Our customers, we offer them something to drink. Our waiting area includes things for the kids to play with. The parents can worry about getting their taxes done without taking care of the kids. We treat all our customers with respect.”