The Allstate-Hail-Damage story has turned 180 degrees.
I now stand satisfied.
My agent, Jarrod Gennari, reviews each claim made by his customers. After reviewing our claim, he asked for an additional review by another adjuster. The next adjuster paid us a visit, conducted a lengthy inspection - and paid for all damage caused by the hail storm.
I'm now being told that several other Allstate customers complained about the previous adjuster and that that person is no longer working in this area. From the stories I'm being told, he sounds like a rogue adjuster. No claim is final. They can be adjusted upon request and proof.
In fairness, I have to say that I'm completely satisfied by the outcome thanks to the diligence and customer service of my local agent.
There's a lesson to be learned here: If you don't complain to the right people, you might as well not complain at all.
For this whole story in context, click here.