Ohio BMV resolves glitch in software

The wait seemed longer than getting home during rush hour.
Andy Ouriel
Jan 13, 2014

 

But state officials believe they’ve solved a week-long glitch complicating the process of motorists obtaining their drivers licenses at Ohio Bureau of Motor Vehicles offices.

Bureau offices across Ohio, including the one in Sandusky Plaza, experienced difficulties distributing licenses, agency spokeswoman Lindsey Bohrer told the Reigster.

“A software update to the commercial driver license information system interfered with regular licensing programming and caused the glitch” according to a bureau statement. “The BMV worked diligently … to resolve the issue. The BMV apologizes for any inconvenience customers experience during this time”

Bohrer said if further digital snafus occur, then people can still receive paper copies of drivers licenses.

“In our worst-case scenario, we are handing out letters to them so people aren’t penalized if they get pulled over” she said.