She will always be Jacob's mother.
"Jacob was a gift," she said. "If I had the opportunity years ago to know what the future held and know this was going to happen, I'd still have him over and over again. He was a huge gift in our lives. I'm grateful for the 19 years I had with him. I'll take that."
As Mike and Shannon's youngest child, Jacob always walked to his own tune.
"He loved Frank Sinatra. He loved Dean Martin. He was an oddity and he never did the kind of stuff you'd expect from a kid his age," she said.
If one good thing has come from this tragedy, it is this: Shannon and Mike know full well how much Jacob's friends and family have loved him.
"So many people have supported us through this. Jake's friends, and people we don't even know," Shannon said.
There may still be other good to come. Jacob's parents said they will continue to hold these public officials accountable, and not just for their own sake.
"We don't want anyone to have to endure this kind of behavior," Shannon said. "Maybe, they can learn a better way of responding from this. To make sure it doesn't happen again."
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