But more people are now doing so. Office workers processed about 57,400 titles in 2013, up 6 percent from 2012.
“Our customer service has been really great, and it just seems like our business has been increasing,” title department supervisor Barb Forrest said.
Improving relations with residents is among clerk of courts Luvada Wilson’s top priorities. She’s preached the notion ever since assuming the elected position in fall 2011. Several main reasons for an uptick in title work involve Wilson: q Introducing a system in which workers can process title work electronically rather than manually. “They can get their title work done much faster” Wilson said.
q Collaborating with area dealers, convincing them to get their title work in Erie County.
Some county-based dealers previously went elsewhere for title work, such as Huron County, because Erie County didn’t use to be as efficient.
Title work, or documents showing a person owns a car or boat, can be done in any county — not just where the owners reside.
q Allowing workers to process titles for vehicles outside of Erie County.
Office workers negotiate with representatives of different dealerships, including those out of state, in hopes of processing their title work.
In the past few years, title work routinely generated anywhere from $108,000 to $123,000 a year.