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Fixing printers is fun, copy that

Melissa Topey • Oct 14, 2013 at 11:30 AM

RS Business Machines purchased the imaging and print division of Cleveland-based MCPc in December, adding about 20 to 25 jobs to the Sandusky area. After 36 years as RS Business Machines, it became MCPc Imaging and Printing.

Paul Tamborrino started the business in 1976 with a few workers, and the company has since grown into three divisions employing about 70 people total. Paul’s daughter, Gina Vincent, is president and CEO of MCPc Imaging, running the family business with her brother, Steve Tamborrino.

If you need a copier, MCPc Imaging can help. If you need toner or other supplies, same deal. If you have printing or copier needs, well ... you get the picture.

I worked as an employee at the Venice Road business Thursday, helping to clean and check a copier and providing some labor on commercial print jobs.

“We’re happy and moving forward. It’s great to be a part of the community,” sad Ben Hoecker, business analyst for Osupplies, a division of MCPc Imaging and Printing. Hoecker showed me around the place.

Troy Dunn, who has been with MCPc Imaging since February, installs and sets up printing equipment.

We found ourselves face to face with a copier whose insides were laid bare. A box sat nearby, containing hundreds of parts from the disassembled machine. Dunn was readying it for the next client in the market for an office copier.

We first set to attacking the laser, the gadget that actually reads the items being copied. I unscrewed the laser and removed it for cleaning.

“Hey Ben, Troy, you should hire me,” I suggested.

I used a rag dampened with alcohol to clean the laser’s edges and three prisms. It was more difficult to put the laser back, given the tight space. My hands are small, so I was able to reconnect some wires, but I still needed Dunn’s help to drive in a few screws.

We then moved to the printing department, which specializes in blueprints, gorgeous large format prints, mailings, books, copy jobs and binding.

Even with the latest and greatest equipment, the work is labor-intensive. During my visit, about 1,500 copies of a “Right to Life” flyer were churning out.

David Birkholtz, production manager, showed me how to fold and tab some of the items for mailers.

My next task was simple enough: For a Stein Hospice project, I had to assemble a printed manual, brochures and magnets into a threering binder.

Easy enough, right? Try it by the hundreds.

It’s intricate work, highly demanding of your attention and energy.

So the next time you want professional-grade copies or a commercial print job, just remember: There’s more to it than just pushing a button.

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